23andMe users alerted they may want to delete genetic data. Here’s how to do it – JS

SOUTH SAN FRANCISCO — California Attorney General Encourages 23andMe Customers to Delete Their Data
As genetic testing company 23andMe faces financial uncertainty, California Attorney General Rob Bonta reminds customers of their right to request the permanent deletion of their data from the company’s database.
The company has disclosed its financial distress publicly, raising doubts about its future sustainability, according to recent securities filings cited by the California Attorney General’s Office.
California laws, including the Genetic Information Privacy Act and the California Consumer Protection Act, provide consumers with the option to have their data deleted by 23andMe, which has amassed a significant amount of sensitive consumer information.
“California has strong privacy laws that empower consumers to take control of their data and request its deletion from a company like 23andMe,” said Attorney General Bonta in a statement. “Given the reported financial challenges faced by 23andMe, I urge Californians to consider exercising their rights and instructing the company to delete their data and dispose of any genetic samples they may hold.”
Steps to Delete 23andMe Data
To delete their 23andMe account and personal information, customers can follow these steps:
- Log in to your 23andMe account on the company’s website.
- Access the “settings” section of your profile.
- Scroll down to the “23andMe data” section at the bottom of the page.
- Click on “view” next to “23andMe data.”
- Download your data.
- Find the “delete data” section.
- Click on “permanently delete data.”
- Confirm your request. You will receive an email from 23andMe with a confirmation link.
Customers can also use the website to request the destruction of stored saliva samples and DNA, as well as revoke consent for their genetic information to be used for research purposes.
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