Say Goodbye to Spare Keys: ADT’s Trusted Neighbor Explained

Home security is a top priority for homeowners, especially when they are away on a long holiday or business trip. ADT’s Trusted Neighbor service offers a solution for homeowners to grant access to trusted individuals without compromising their security system. This service is designed to provide temporary, secure access for specific events or periods, such as when the homeowner is away on vacation.

To use ADT Trusted Neighbor, the homeowner must have ADT’s complete monitoring plan and compatible devices. The trusted individual will need to download the ADT+ app and create an ADT account to access the homeowner’s security system. The app allows the trusted individual to view the security camera stream, receive notifications for alarms and other events, and access the home based on an approved schedule.

One of the key features of ADT Trusted Neighbor is the ability for the homeowner to set specific times for access and receive notifications when the trusted individual enters and leaves the home. This ensures that the homeowner is always aware of who is accessing their property and when.

ADT’s Trusted Neighbor service also includes FAQs to address common questions and concerns. For example, if the doors lock while the trusted individual is inside the home, they can still leave without rearming the security system. Additionally, there is no way to extend access time for trusted individuals, but the homeowner can start another access period after the original one ends.

In summary, ADT’s Trusted Neighbor service offers homeowners a convenient and secure way to grant access to trusted individuals while they are away. By using the ADT+ app and setting up an ADT account, homeowners can ensure that their property is protected and monitored even when they are not there. This service eliminates the need for spare keys and provides peace of mind for homeowners and their trusted neighbors.