Segway recalls 220,000 of its scooters due to a fall hazard
NEW YORK — Segway has issued a recall for approximately 220,000 scooters sold in the U.S. due to a fall hazard that has resulted in injuries to users, ranging from bruises to broken bones.
The U.S. Consumer Product Safety Commission has published a notice stating that the folding mechanism in Segway’s Ninebot Max G30P and Max G30LP KickScooters can fail during use, causing the handlebars or stem of the scooters to fold, leading to serious injuries.
According to the recall notice, Segway has received 68 reports of folding mechanism failures, resulting in 20 injuries including abrasions, bruises, lacerations, and broken bones.
Consumers who own these scooters are advised to stop using them immediately and contact Segway to request a free maintenance kit containing tools and instructions to inspect and adjust the locking mechanism as needed.
Segway states on its website that periodic checks and tightening of the folding mechanism may be required over time, depending on riding conditions, with no returns or replacements necessary.
The recalled Segway scooters were manufactured in China and Malaysia and sold at various retailers in the U.S., including Best Buy, Costco, Walmart, Target, Sam’s Club, as well as online at Segway.com and Amazon.com, between January 2020 and February 2025, with prices ranging from $600 to $1,000.
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